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Help Centre - Bicycles Online
Estimated Transit Times
What does the status of my order mean?
Remote Postcode Cost (Bikes)
Commercial Addresses Preferred
I wish to return a bike outside the free 14 day test ride offer
I need to return an item for a refund/exchange
I have received an incorrect/broken item
RIDE NOW & PAY LATER
What methods of payment does Bicycles Online accept?
Finance - zipMoney
Can I collect my bike at your warehouse?
Can I split payments
Can I change my order once placed?
Do you do commercial sales?
How do I contact you?
Refunds And Credits
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