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Help Centre - Bicycles Online
Estimated Transit Times
Remote Postcode Cost (Bikes)
Commercial Addresses Preferred
I wish to return a bike outside the free 14 day test ride offer
I need to return an item for a refund/exchange
I have received an incorrect/broken item
What methods of payment does Bicycles Online accept?
Finance - zipMoney
How do I contact you?
Refunds And Credits
How long does it take to process a return?
What shipping methods do Bicycles Online offer?
Do you ship internationally?
How to choose Clipless Shoes and Pedals
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